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September 9, 2005
Using the right communication method for every situation
Technology has changed our world. One of the biggest changes has come in the way that we communicate with each other. We have many options at work - email, letters, faxes, phone calls, meetings - even instant messenger. With so many options, new employees are often confused at when they should write a business letter and when they should schedule a meeting or pick up the phone. Here are some tips to help you choose the right communication method.
Communicating Facts or Information - This information is best communicated in writing, probably with an email or instant messaging.
Communicating Sensitive Information - If you are communicating information that is sensitive or that is likely to result in an emotional reaction, it is best to communicate this information in person. This way you will be able to answer questions that arise and make sure that your message was understood correctly.
Contracts - These should always be in writing. If time isn't important you can send a letter. Usually a fax works great in these situations. Make sure to include a business letter!
These are just a few situations that many business people encounter. Make sure that you choose a communication method that is appropriate for the urgency of the information. If a response isn't needed right away - send an email rather than an instant message. If the building is on fire, don't pick up the phone - run out of your office and tell someone!
Posted by Jon at September 9, 2005 9:32 AM
Comments
Kindly assist me in writing business letters for I find it hard to write one.
many thanks,
deo.
Posted by: deusdedit mark Munthali at April 30, 2007 2:55 AM